Bidder cards in your guests' phone wallets

Adding the card

Each guest gets their own link, by email or text, or on their order page when they buy a ticket. It opens a page with:

• Their bidder number (or a note that it's given out at check-in), their name and their table.
• Add to Apple Wallet and Save to Google Wallet, with their own phone's button first.
• A code to show at check-in, with a note that this screen works too if they'd rather not use a wallet app.

If the event needs everyone to have a table and theirs isn't set yet, the page says it's still being arranged and the wallet buttons wait.

What the card shows

On iPhone, the front of the card shows the table, the bidder number in large type, the guest's name ("A. Whitfield"), the event, the time doors open and the venue, with the code to scan at the door. The back has the event's details, how to use the card, a link to the guest's own page and your organisation's email address for questions.

On Android, Google Wallet shows the bidder number, the guest, their table, the doors time, the venue, the event and the code.

Both use your logo and colours. Neither holds an email address, a phone number or any payment details, and you can hide the name, table or date lines for an event.

It updates by itself

When something changes, the card on the guest's phone changes too. On iPhone a short note says what changed, such as "Your table is now 12". Cards update when:

• A manager changes a guest's table or bidder number.
• A number is given out at check-in.
• The event's name, date, time, venue or check-in note changes.
• Your organisation's logo changes.

If an order is refunded, or a guest's details are erased, their card stops working.

On the lock screen at the venue

Give the event a venue location, looked up from its address, and the iPhone card carries it, with a short message you can change (by default, a welcome to the venue by name and a reminder to show the card at check-in). iPhones can then offer the card on the lock screen near the venue around the event's start; when that happens is up to the iPhone. Google Wallet doesn't do this.

Seeing who has their card

When a guest adds their card, the guest list marks it, and both the guest list and the door show how many have. You can filter the list to find the people who haven't yet, and send them a reminder.

Guests without a phone

Nobody needs a phone to get in. At the door, volunteers find guests by typing their name or number, and the code on the card's own page works from any screen.